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  • Learn about t É«ÇéÖ±²¥Èí¼þ´óÈ«'s processes to report and resolve issues, including academic complaints, ADA compliance, and more.
 

Ways to Contact Support

By Chat

Live chat support is available
Monday–Friday, 8 a.m.–10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

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By Phone

°ä²¹±ô±ôÌý855-655-8682Ìýfor student services (Monday–Friday, 8 a.m.-8 p.m. ET).

°ä²¹±ô±ôÌý888-360-8682Ìýfor technical support (24/7).

By Email

Email the support team or submit documents using theÌýUMGC Help Center.

 

Technical Support

Get answers to common technical support questions.
Technical Support

Password & MFA Help

Get information on resetting your password and signing up for multi-factor authentication (MFA).
Password & MFA Help

UMGC Departmental Directory

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Advising and Registration Help
Get advice on selecting and registering for classes.
Applying for Admission Help
Learn more about applying to UMGC.
Billing Help
Get help paying your bill and managing your student account.
Financial Aid Help
Get help with financial aid at t É«ÇéÖ±²¥Èí¼þ´óÈ«.
Help Getting Started for New Students
Learn about orientation for new students.
Military and Veterans Help
Find answers to top questions from military and veteran students at t É«ÇéÖ±²¥Èí¼þ´óÈ«.
Online Classroom Help
Find resources to help you be successful in your online class.
Transcripts Help
Find out how to submit your transcripts to UMGC or get a copy of your UMGC transcripts.